Shipping policy
Shipping Policy
Thank you for shopping with Beautnex. We work hard to process and ship your order as quickly and carefully as possible.
Processing Time
Orders are typically processed within 1–3 business days after payment is confirmed. Processing times may be longer during holidays, peak seasons, or promotional periods.
Shipping Time
Estimated delivery time is usually 7–15 business days after the order has been processed. Delivery times may vary depending on your location, shipping carrier, customs clearance, and other factors outside of our control.
Shipping Confirmation and Tracking
Once your order has shipped, you will receive a shipping confirmation email with tracking information, if available. Please allow 2–5 business days for tracking updates to appear after your tracking number has been issued.
Incorrect Shipping Information
Please make sure your shipping address is correct before placing your order. Beautnex is not responsible for orders shipped to an incorrect or incomplete address provided by the customer.
Lost or Delayed Packages
If your package is delayed, lost, or marked as delivered but not received, please contact us and we will help you check the status with the shipping carrier. However, we are not responsible for delays caused by carriers, customs, weather, holidays, or incorrect shipping information.
Customs, Duties, and Taxes
Depending on your country or region, your order may be subject to customs duties, import taxes, or additional fees. These charges are the responsibility of the customer.
Contact Us
If you have any shipping questions, please contact us at:
Email: support@beautnex.com